Exceptional Customer Experience
VideoFresh was founded on the concept that the video production process needed to be tailored to the needs of the brand managers that work with video production services.
At VideoFresh, our daily goal is to offer the best video production service in the industry for our video production clients.
VideoFresh is setting a new industry standard with our White Glove Customer Experience
At the center of VideoFresh’s mission statement our commitment to the customer’s experience. We consider our customers’ perspective in everything we do and the business decisions.
We engage each problem from the customer’s perspective
We shape the experience we know our customers want
We are interested in our customer’s thoughts and expectations
VideoFresh’s Director of Client Success
When you partner with Video Fresh for your video production service, you will be assigned a Director of Client Success (DCS). With each video project, your DCS will:
Guide you through each step of the process
Ensure each project stays on schedule
Address questions as they arise
Deliver video products to you
Debrief after each video is completed to improve future KPIs
The Video Fresh Production Process is so effortless, you won’t believe it until you try it!
The VideoFresh Production System was developed to make a brand managers interaction with our video production service as minimal as possible, while still delivering videos quickly, affordably and on message every time. Our clients spend on average, less than 2 hours of time per video project.
1. Mastermind Call ~ 20 minutes
2. Review Script ~ 30 minutes
3. Review Video ~ 30 minutes
Want to experience our white glove video production service?
Take advantage of our volume discount pricing or start by just doing one video.
Related Pages
Corporate Video Production Service
Explainer Video Production Services
eCommerce Video Production Services
Testimonial Video Production Services
